• Welcome to Hair loss Experiences hair loss forum.

    Free impartial hair loss advice, hair transplant advice, hair loss medications and hair loss news.
    You can contact us directly at [email protected] if you experience any problems.

Total Disaster of treatment with Ziering Medical

A

Andy1965

Valued member
Let me please warn anybody thinking of having a hair transplant procedure "DON'T"

I have now been left out in the cold with ONE HEALTH (formally ZIERING MEDICAL) after a total disaster of 1 FUT & 1 FUE procedures , I have scarring alopecia which wasn't diagnosed until the 2nd failed procedure even after from day one myself telling them I have always had problems with my scalp ( Itchy , Burning Feelings ) .

I now have problems with the scar (liner area) of the back of my head with pain & headaches frequently & in my view nerve damage , The top of my head is numb and unpleasant to touch and very uncomfortable .

ONE HEALTH have know told me they don't want to know as when in a state of depression & anxiety after the failed 1st procedure the then ZIERING MEDICAL had me to sign an agreement form so I could have a 2nd FUE procedure when the DR involved was surprised with the zero result . So after the failed 2nd procedure only then called in an Trichology Expert to examine my scalp in which his prognosis was scarring alopecia .

Why didn't they arrange this appointment with the Trichology Expert in the first place before putting me though what's been & still is a absolute nightmare .

The DR involved used to be in contact with me before & was trying to make things right but not finding the problem before hand with my scalp when told by myself is unsatisfactory to me & since ONE HEATH has taken over from ZIERING they have told me that the DR involved has know been discharged from any further responsibility to myself .

I have told them that I am not laying down with this matter & am going to try to warn people of the dangers of these companies , I am getting in touch with magazines , newspapers & TV with my experience with them and will not let it go when I have now got to try to live with the mess they inflicted on me with pain , discomfort & embarrassment .

I will send photos of the mess of the 2 failed procedures for you to see & show you that the last few years experience with Ziering know One Health have been the worst in my life . ;;::::/;;::::/;;::::/
 
Last edited:
T

Tilleylamp

member
Andy, it sounds as though you e had a hell of a bad time. Why won't the doctor accept responsibility for his actions? Surely as a doctor he has a duty of care to his patients, he can't leave you out on a limb.
A BBC reporter posted on this forum asking for patient stories. Contact him to see if he is interested in publishing your story. It's posted here. http://www.hairlossexperiences.com/forum2/10077.html
 
A

Andy1965

Valued member
Thank you [u]Tilleylamp[/u] , Will try and get in touch with the reporter as people need to know so they don't have to go though what I have . It has been hell to be honest and I am disappointed with their last letter to me explaining they don't now want to know . Been going on as you can guess for many years now from my first appointment with them to now today where I now stand with them , I am seeking professional help as can't be right like you said "duty of care to his patients" , After the 2nd FUE procedure he decided to also give me 2 courses of PRP ( platelet rich plasma ) injections some 6 months apart which in his words would help ? The feelings I now have to the back & top of my head now are at times very unpleasant ,uncomfortable and annoying .



I am trying to get photos together to put up to show the mess of 2 failed transplants .
 
J

JS

Valued member
Sorry to hear you have suffered two unsuccessful hair transplants like me. Have you any pictures of yours?
My clinic was KSL Hair Clinic Glasgow who used unlicensed doctors to perform surgery.
Check out KSL the Truth page on Facebook. There are some good links on who you need to complain to, the links should help you.
Good luck with it all.
 
A

Andy1965

Valued member
How do you put photos on here please as it's not allowing me to do so ?
 
C

casino335

member
Had a terrible experience with Ziering, too!!!!!!
At consultation I was told that the low hairline I was seeking could be done. I then paid the deposit and booked a date for surgery. I then booked time off work for day of surgery then a few days later was told another date for the surgery which was different to what they had said before and what I had already booked time off work for...very embarrassing, as now I had to un-book the dates off from work.

I explained there is no way I could do the new date the new/ wrong date and wanted my deposit returned, which I asked back for many, many times. After many phone calls from staff at Ziering, and from the director, they tried to persuade me to go on another date for surgery and said they could do the surgery in Hammersmith using the Artas robot for the same money as I originally paid. Being a fool, I agreed if thou the warning signals were already there. Anyway, on speaking to the director I explained just as long as you do the low hairline (1800grafts) agreed at consultation and what was paid for (about now I had paid the full balance to Ziering).

On arriving on the day for my surgery, a met a certain Dr who was going to do my hair but who actually turned up late with not even an apology. On showing him hairline I wanted, and what was agreed, he turned around and said I wont being doing that. He drew the hairline that he wanted to do which was about 800 graphs (not 1800) and was not much different from what I had now. I refused to agree to it and after a lot of sarcastic remarks from him, he said he won't do the hairline that was agreed because I would look stupid and the hairline I wanted was not for my age....I've seen loads of guys in their 30's and 40' with low hairlines and I like that look.

Basically, after doing his best and getting other staff in to pressurise me to accept what he wanted to do, I started to get quite annoyed, and he kept saying I can't do the hairline you want because in 5 years you could come back and take us to court because you don't like it...I said I can sign a disclaimer because that's what I want, but that fell on deaf ears. I think, because the director had offered the robot to stop me requesting my deposit back and keeping me on board, which costs more, he had told the Dr to go as high as possible with the hair line which would saves on time and graphs and recoup more profit back for offering the Artas robot to keep me on board.

Anyway, I had to leave because they wouldn't do what I wanted and paid for. They are now trying to hold on to my money saying they need to do an investigation before returning my money. I said...i don't think so. Be very, very, careful with Ziering, they will grab your money then mess you about terrible. Worse customer experience of any company I have ever had and now I'm stressed about trying to get my money back. Please be careful with them. They don't phone you back and the senior people there are quite insulting and sarcastic which I don't expect especially your paying £1000's for a service. You have been warned. After 1 month, I now have to start all over again, once I get my money back.
 
Cosmedica Clinic

Cosmedica Clinic

Cosmedica UK
Hi

So sad to hear of your bad experience. Please inbox me if you feel that I could be of any help in this matter. We are going to perform surgery on an ex-Ziering guy later in the year. He had a very low result with low density. In any case, take care and I hope you get sorted.

Mike
 
A

Andy1965

Valued member
Hi [u]casino335[/u]


Sorry for late reply has haven't been on here since put status up , Yes their staff including the director are very rude indeed and at times threatening with talk of legal action to which I have told them go for it has it's a perfect way to have my say about this company , My scalp is in a mess with what they left me with and now I have to live with it . I only 2 days ago sent a letter to the director which I said will be my last has from now on will do my best to warn people to stay clear of them and not end up with what they done to me . I have been trying to put photos up to show the mess but can't get them on here ? I will not let it go and since I have been asking for compensation they have turned nasty towards myself .
 
scepticsausage

scepticsausage

member
I just commented on your other post that shows your pictures. I thought Ziering were a world famous clinic, how can they be producing this type of work and treating you so unfairly?
 
J

John2704

member
There really should be more regulation with Hair Transplants. It seems any doctor can just start doing them. Terrible!
 
Top