My experience with patient advisors - consultant was very positive. I was actively looking at getting a transplant several years ago, I emailed pictures with questions to a number of clinics who all responded in a professional manner and advised that I should try Finasteride and Minoxidil before having any surgery. I spoke to some advisors over the phone who were quite happy to chat, never pushy. Infact we ended up chatting about football, holidays and the weather of all things.
I`m currently maintaining my hair with Finasteride, I think the overall quality of my hair has improved as it looks and feels thicker. For these reasons I `d like to thank the guys I contacted.