• Welcome to Hair loss Experiences hair loss forum.

    Free impartial hair loss advice, hair transplant advice, hair loss medications and hair loss news.
    You can contact us directly at [email protected] if you experience any problems.

The Hair Dr. (Dewsbury/Leeds) - A Discussion

C

cooty

Valued member
Please please PLEASE dont get it done here. Worst mistake of my life and now my hair just looks silly and I have to fully put it downwards so no one sees the odd clumps of hair poking out of my scalp that separates from my natural hair. Honestly if you haven't done it yet I beg you take your business to a top quality place in Turkey and avoid The hair dr at all costs. Im one of multiple people who had their HT fail for no good reason. I will send you pictures of it if it meant stopping someone else making the same mistake as I did going here
I am so sorry to read all your stories of unsuccessful transplants as I can fully appreciate the ramifications if it doesn't go well. The industry being unregulated is full of potential for rogue or poor operators etc. and I did masses of research to try and identify the best clinics which led me to choosing Hattingen.

If you are thinking of having a transplant or top up I would recommend Hattingen or if in the UK the Maitland clinic. The most important thing to remember is what has been voiced in this thread is that your grafts are a finite resource, and once used up there is nothing else that can be done - and so its not worth saving a few bob to risk the loss of your donor hair. Further, from what I've seen of the pricing for the Hair Doctor that both Hattingen and Maitland are not that much different in cost.

After doing all my research, the only UK clinic that inspired any confidence in me was Maitland Clinic - the biggest session they do is about 3000-3500 grafts - possibly to overcome the problems that Sheddin Stevens and others have experienced... and if you want more grafts then you have to wait 12 months for another ht. I chose Hattingen due to the fantastic results they get and they do large transplants which are spread over two days so the grafts are not out of the head for too long. Also importantly Hattingen and Maitland were the only clinics to be accurate with the amount of grafts my donor could provide for my coverage required (whereas other clinics weren't!!) and Hattingen delivered on this - as the results show (can be seen on my post - https://www.hairlossexperiences.com/threads/4899-fut-hattingen-hair-clinic.11963/)
 
B

Bobbybeans

member
Your last few sentences perfectly sum it up. Yes, it will be done at no extra cost to me. It really is about the patient.

Bob

Time for an update....

Is it really about the patient?

Is this quality customer care and customer service?

December 2022. After trying to book in for the top-up procedure, I was told that I needed to go to the new clinic for a review/consultation. About a month later, I managed to see Dr Arshad at the clinic, who basically looked at my hair/scalp and agreed to get me into the clinic at some point.

March 2023.. After numerous attempts to engage Sommiya on WhatsApp, we are talking almost three months, due to being on leave (familiar response for some on here), etc; I finally got a phone call from her.

During this phone call, I was told my previous surgery with Dr Arshad hadn't worked so well because of scar tissue from the surgery before that. Not only that, Sommiya told me my surface area was big (basically, saying I had a big head) and, because of this, the grafts had to cover a bigger area; quite an excuse and insult. Interestingly, I don't remember that being suggested as an issue at my very first preoperative consultation with Dr Arshad and Sommiya.

Now, I could kind of understand the argument of scar tissue; however, I also had virgin scalp that had never been operated on, namely the crown and the new hairline Dr Arshad attempted to create. Both of these areas, post surgery with Dr Arshad, are incredibly sparse. Not only that, I have seen hundreds of patients who have received grafts in previously operated areas, with very successful outcomes.

Sommiya then went on to suggest any further surgery possibly wouldn't yield a good outcome because of some SMP I had recently received (May 2022). She further argued that the combination of SMP and scar tissue would make any top-up procedure very difficult to achieve a good result, that it was risky. Furthermore, because of this, if they were to operate and it didn't achieve the desired result, they wouldn't want me to post about it on any platform. None of this was stated or even hinted at by Dr Arshad during our one-to-one consultation in January 2023.

Despite all of this and desperate to get my head sorted, I argued that I still wanted the top-up procedure and agreed to refrain from posting about any post-op outcome.

At the end of March 2023, we agreed I'd receive the top-up procedure on 6th November 2023. That date has now passed. Due to the job I do, I had to book my leave in quite early so, I booked three weeks off work for recovery. As of 20/03/2023, I haven't received any communication from anyone at the clinic. Nothing has changed; my phone number and email address is exactly the same.

As the procedure date drew ever closer, I began to realise that something was amiss. However, I believed the clinic would honour their offer to perform the top-up procedure and contact was obviously a little late in arriving. By Saturday evening 04/11/2023, I realised I wasn't going to be contacted and the procedure wasn't going ahead. I'm still yet to hear from the clinic. I'm now left with three weeks leave, in the middle of winter, that I can't change

I feel I've been completely hoodwinked into the things I've written in my previous positive posts regarding the clinic. I should have stuck with what I originally wrote in my posts about the previous procedure and not excused the awful outcome I received. However, reading about and seeing so many dreadful results on here and other forums, coupled with the disgraceful way I've been spoken to and treated, I can't continue with my silence.

Something is badly wrong at the clinic. But, what shocks me more than anything is, the utter lack of morals and ethics; this is peoples' lives we are talking about. People don't get hair transplants because they are happy with their appearance.

The lack of responsibility, care and empathy, is beyond anything I've ever encountered. Whilst they are earning a million plus per year, we are left with devastating outcomes; of which, for some of us, will be permanent.

Despite being very critical of my previous surgery with another surgeon and promising me an 'amazing' outcome; I've been left with minimal donor hair, cobblestoning, a sparse hairline that doesn't physically connect with my previous hairline and doesn't match the density of it, and a very sparse crown and vertex.

£12 grand out of pocket and nothing but ignorance and issues for the privilege. Where else can people constantly get away with this level of service and performance, without recompense?

If anything, I badly need my hairline sorting out. Even when shaved to a zero, you can still see the lack of density and disconnect between the previous surgeries. Any suggestions will be most welcome.

All the best to those who have received desired results and excellent postoperative care. My sincerest and deepest sympathies for those who have been left scarred, physically and mentally.
 
4

41M

member
Time for an update....

Is it really about the patient?

Is this quality customer care and customer service?

December 2022. After trying to book in for the top-up procedure, I was told that I needed to go to the new clinic for a review/consultation. About a month later, I managed to see Dr Arshad at the clinic, who basically looked at my hair/scalp and agreed to get me into the clinic at some point.

March 2023.. After numerous attempts to engage Sommiya on WhatsApp, we are talking almost three months, due to being on leave (familiar response for some on here), etc; I finally got a phone call from her.

During this phone call, I was told my previous surgery with Dr Arshad hadn't worked so well because of scar tissue from the surgery before that. Not only that, Sommiya told me my surface area was big (basically, saying I had a big head) and, because of this, the grafts had to cover a bigger area; quite an excuse and insult. Interestingly, I don't remember that being suggested as an issue at my very first preoperative consultation with Dr Arshad and Sommiya.

Now, I could kind of understand the argument of scar tissue; however, I also had virgin scalp that had never been operated on, namely the crown and the new hairline Dr Arshad attempted to create. Both of these areas, post surgery with Dr Arshad, are incredibly sparse. Not only that, I have seen hundreds of patients who have received grafts in previously operated areas, with very successful outcomes.

Sommiya then went on to suggest any further surgery possibly wouldn't yield a good outcome because of some SMP I had recently received (May 2022). She further argued that the combination of SMP and scar tissue would make any top-up procedure very difficult to achieve a good result, that it was risky. Furthermore, because of this, if they were to operate and it didn't achieve the desired result, they wouldn't want me to post about it on any platform. None of this was stated or even hinted at by Dr Arshad during our one-to-one consultation in January 2023.

Despite all of this and desperate to get my head sorted, I argued that I still wanted the top-up procedure and agreed to refrain from posting about any post-op outcome.

At the end of March 2023, we agreed I'd receive the top-up procedure on 6th November 2023. That date has now passed. Due to the job I do, I had to book my leave in quite early so, I booked three weeks off work for recovery. As of 20/03/2023, I haven't received any communication from anyone at the clinic. Nothing has changed; my phone number and email address is exactly the same.

As the procedure date drew ever closer, I began to realise that something was amiss. However, I believed the clinic would honour their offer to perform the top-up procedure and contact was obviously a little late in arriving. By Saturday evening 04/11/2023, I realised I wasn't going to be contacted and the procedure wasn't going ahead. I'm still yet to hear from the clinic. I'm now left with three weeks leave, in the middle of winter, that I can't change

I feel I've been completely hoodwinked into the things I've written in my previous positive posts regarding the clinic. I should have stuck with what I originally wrote in my posts about the previous procedure and not excused the awful outcome I received. However, reading about and seeing so many dreadful results on here and other forums, coupled with the disgraceful way I've been spoken to and treated, I can't continue with my silence.

Something is badly wrong at the clinic. But, what shocks me more than anything is, the utter lack of morals and ethics; this is peoples' lives we are talking about. People don't get hair transplants because they are happy with their appearance.

The lack of responsibility, care and empathy, is beyond anything I've ever encountered. Whilst they are earning a million plus per year, we are left with devastating outcomes; of which, for some of us, will be permanent.

Despite being very critical of my previous surgery with another surgeon and promising me an 'amazing' outcome; I've been left with minimal donor hair, cobblestoning, a sparse hairline that doesn't physically connect with my previous hairline and doesn't match the density of it, and a very sparse crown and vertex.

£12 grand out of pocket and nothing but ignorance and issues for the privilege. Where else can people constantly get away with this level of service and performance, without recompense?

If anything, I badly need my hairline sorting out. Even when shaved to a zero, you can still see the lack of density and disconnect between the previous surgeries. Any suggestions will be most welcome.

All the best to those who have received desired results and excellent postoperative care. My sincerest and deepest sympathies for those who have been left scarred, physically and mentally.
I have had a very similar experience and the worst was being spoken to rudely after a clear failure on their part. And the reason to speak rudely to me was because I asked for the pictures they took of my hair for future repair consultations.
 
C

cooty

Valued member
Time for an update....

Is it really about the patient?

Is this quality customer care and customer service?

December 2022. After trying to book in for the top-up procedure, I was told that I needed to go to the new clinic for a review/consultation. About a month later, I managed to see Dr Arshad at the clinic, who basically looked at my hair/scalp and agreed to get me into the clinic at some point.

March 2023.. After numerous attempts to engage Sommiya on WhatsApp, we are talking almost three months, due to being on leave (familiar response for some on here), etc; I finally got a phone call from her.

During this phone call, I was told my previous surgery with Dr Arshad hadn't worked so well because of scar tissue from the surgery before that. Not only that, Sommiya told me my surface area was big (basically, saying I had a big head) and, because of this, the grafts had to cover a bigger area; quite an excuse and insult. Interestingly, I don't remember that being suggested as an issue at my very first preoperative consultation with Dr Arshad and Sommiya.

Now, I could kind of understand the argument of scar tissue; however, I also had virgin scalp that had never been operated on, namely the crown and the new hairline Dr Arshad attempted to create. Both of these areas, post surgery with Dr Arshad, are incredibly sparse. Not only that, I have seen hundreds of patients who have received grafts in previously operated areas, with very successful outcomes.

Sommiya then went on to suggest any further surgery possibly wouldn't yield a good outcome because of some SMP I had recently received (May 2022). She further argued that the combination of SMP and scar tissue would make any top-up procedure very difficult to achieve a good result, that it was risky. Furthermore, because of this, if they were to operate and it didn't achieve the desired result, they wouldn't want me to post about it on any platform. None of this was stated or even hinted at by Dr Arshad during our one-to-one consultation in January 2023.

Despite all of this and desperate to get my head sorted, I argued that I still wanted the top-up procedure and agreed to refrain from posting about any post-op outcome.

At the end of March 2023, we agreed I'd receive the top-up procedure on 6th November 2023. That date has now passed. Due to the job I do, I had to book my leave in quite early so, I booked three weeks off work for recovery. As of 20/03/2023, I haven't received any communication from anyone at the clinic. Nothing has changed; my phone number and email address is exactly the same.

As the procedure date drew ever closer, I began to realise that something was amiss. However, I believed the clinic would honour their offer to perform the top-up procedure and contact was obviously a little late in arriving. By Saturday evening 04/11/2023, I realised I wasn't going to be contacted and the procedure wasn't going ahead. I'm still yet to hear from the clinic. I'm now left with three weeks leave, in the middle of winter, that I can't change

I feel I've been completely hoodwinked into the things I've written in my previous positive posts regarding the clinic. I should have stuck with what I originally wrote in my posts about the previous procedure and not excused the awful outcome I received. However, reading about and seeing so many dreadful results on here and other forums, coupled with the disgraceful way I've been spoken to and treated, I can't continue with my silence.

Something is badly wrong at the clinic. But, what shocks me more than anything is, the utter lack of morals and ethics; this is peoples' lives we are talking about. People don't get hair transplants because they are happy with their appearance.

The lack of responsibility, care and empathy, is beyond anything I've ever encountered. Whilst they are earning a million plus per year, we are left with devastating outcomes; of which, for some of us, will be permanent.

Despite being very critical of my previous surgery with another surgeon and promising me an 'amazing' outcome; I've been left with minimal donor hair, cobblestoning, a sparse hairline that doesn't physically connect with my previous hairline and doesn't match the density of it, and a very sparse crown and vertex.

£12 grand out of pocket and nothing but ignorance and issues for the privilege. Where else can people constantly get away with this level of service and performance, without recompense?

If anything, I badly need my hairline sorting out. Even when shaved to a zero, you can still see the lack of density and disconnect between the previous surgeries. Any suggestions will be most welcome.

All the best to those who have received desired results and excellent postoperative care. My sincerest and deepest sympathies for those who have been left scarred, physically and mentally.
I am really so very sorry and upset to hear this Bobby. You are quite right in what you say about this clinic and the despicable way they have treated you. I've been reading a lot about the Hair Dr and how bad they are and would warn anyone else reading this do NOT go to them - as you've rightly pointed out the problem with hair transplants is that you only have a certain amount of donor hair and once used you cannot have any more transplants; so a bad transplant uses up this valuable and limited resource so its imperative that you must go to a clinic that you are confident is going to do a good job (even though they may charge a bit more).

In your case however £12,000 is not cheap and the top end clinics charge in and around that!
I did a LOT of research before my transplant and my advice for any repairs would be the the Hattingen clinic - I went to them as they produce the best results I'd seen (search them on You Tube) and get very good reviews..... I can't recall seeing a bad one. I'm 18 months on from my transplant with them and am a satisfied customer - you can see my results on this forum and I am about to post some more photos this evening.
I originally wanted to get mine done in the UK but the only clinic I would recommend is The Maitland Clinic. There is no doubt that Dr Ball is very good, the only reason I did not go to them was because I wanted my transplant all done in one go and I needed more grafts than the 3000/3500 or so that they restrict their surgery too which would've meant two surgeries at least a year apart.
The Hattingen clinic are only in Switzerland so quite easy for travel, the Dr's there seem genuinely good people and when I was there a lot of patients coming in were for remedial work where they'd had bad results at other clinics so Hattingen seem well practiced at this.

Are you taking any meds? - as Regaine and particularly Finasteride can help retain and regain hair that might help you if further surgery isn't an option. You can get side effects with Finasteride so its worth checking this out as not everyone gets them, and maybe you'd like to consult a trichologist that is well versed in hair treatments and knows about hair transplants. Eva Proudman is very good and works closely with The Maitland Clinic.

The thought that these clinics think they can operate with impunity is just disgusting - there are some clinics that are set up just to make money and really don't care about the impact that their inadequate work has on a patient and their physical and mental wellbeing! If you feel you've got enough written evidence to support a case against the Hair Dr then you might want to consider legal recourse..... I'm not sure these disclaimers they include in their contracts would hold much stock if you and others got together to prove neglectful practice and could sue the clinic. I appreciate this doesn't help you repair your hair situation but might at least enable you to get some money back to go towards further remedial work..... and hopefully contribute towards putting these cowboys out of business.

I wish you the very best of luck and appreciate that you have posted your story so others can know the pitfalls of dealing with certain clinics. Do keep us all posted as to how you get on as I'm sure many on this forum will be thinking of you.
 
E

Edsarn

Member
I am really sorry to read about this experience @Bobbybeans. It might be a blessing in disguise that you did not get a top up with them, given their recent track record.

Have you reached out to @Kelvino1987? He had repair surgery in Cyprus, after going to the Hair Dr clinic, with a good and ethical doctor; at a very decent price. I can't remember the surgeon's name, but there are some nice examples of his repair work on here.

It seems fairly typical for the clinic to offer excuses regarding why their transplants have not yielded good results, and it is usually due to something the patient has done. I remember one patient saying that the clinic blamed a poor result on the patient for having the central heating on. I don't think the clinic or it's staff fully understand the psychological toll of what they do to people has. I find it absolutely disgusting the way that their patients are treated, and this is by someone who should know better, having been to medical school and learning about ethics.

Take care and keep us informed about your next steps.
 
B

Bobbins

member
I am really sorry to read about this experience @Bobbybeans. It might be a blessing in disguise that you did not get a top up with them, given their recent track record.

Have you reached out to @Kelvino1987? He had repair surgery in Cyprus, after going to the Hair Dr clinic, with a good and ethical doctor; at a very decent price. I can't remember the surgeon's name, but there are some nice examples of his repair work on here.

It seems fairly typical for the clinic to offer excuses regarding why their transplants have not yielded good results, and it is usually due to something the patient has done. I remember one patient saying that the clinic blamed a poor result on the patient for having the central heating on. I don't think the clinic or it's staff fully understand the psychological toll of what they do to people has. I find it absolutely disgusting the way that their patients are treated, and this is by someone who should know better, having been to medical school and learning about ethics.

Take care and keep us informed about your next steps.
His second procedure in Cyprus was with Dr Michalis Georgiou.
 
J

JBEEVERS

member
I want to make this thread a discussion for people who have undergone their procedure with The Hair Dr.

Their clinic is held together by fantastic care by Sommiya, and no one can fault Adam or any of their techs for the care they provide. Dr. Arshad and his team certainly do not come across as being careless nor reckless in their procedures whatsoever, however, out of many who have posted on this forum I have not seen anyone have a transplant with The Hair Dr. in late 2020 or 2021 being completely happy with their hair density following the procedure. This is not to say everyone or anyone had realistic expectations.

Many of us read through countless hopeful stories with pictures on this forum, with many a good result from this clinic and set our ambitions high. I'm sure a lot of us were willing to travel abroad and pay a higher price for procedures with particular doctors, but this clinic really seemed like the one based on the 2019 and 2020 results posted on this forum.

I'd like to start an honest conversation among those who have entrusted Dr. Arshad with their procedure.

Is anyone entirely happy with their result from this clinic? I would love to hear from you.

Does anyone feel that their graft survival rate has been disappointing, or they had significantly more ambitious hopes for their final density? Please share your story.

Has anyone been offered a "top-up" to fulfil a denser appearance in a particular area or overall? Did it work out well?

I, personally, don't want to bitch or moan about this clinic, their procedures or mine in particular. Many people are unhappy with their result from many clinics and I have never seen anyone say this clinic messed up their donor area, provided bad care or swindled them in any way. Individual threads on this forum point to a slight disappointment in the outcomes from Hair Dr. procedures overall and I would like to ascertain if there is a consensus on this slight disappointment.

I will share my own story and thoughts below.
@SheddinStevens - Could you prove an update now 2 years on? - Just starting to look into this clinic
 
K

Kelvino1987

Valued member
I am really sorry to read about this experience @Bobbybeans. It might be a blessing in disguise that you did not get a top up with them, given their recent track record.

Have you reached out to @Kelvino1987? He had repair surgery in Cyprus, after going to the Hair Dr clinic, with a good and ethical doctor; at a very decent price. I can't remember the surgeon's name, but there are some nice examples of his repair work on here.

It seems fairly typical for the clinic to offer excuses regarding why their transplants have not yielded good results, and it is usually due to something the patient has done. I remember one patient saying that the clinic blamed a poor result on the patient for having the central heating on. I don't think the clinic or it's staff fully understand the psychological toll of what they do to people has. I find it absolutely disgusting the way that their patients are treated, and this is by someone who should know better, having been to medical school and learning about ethics.

Take care and keep us informed about your next steps.
This is from Baldingman’s thread where the clinic acknowledge a period where they had “not got some of the highest standard of results that we know we are capable of and sometimes we have fallen short of the mark in terms of managing patient expectations” Sommiya goes on to say “however we have put measures in place to ensure that in 2022 we can demonstrate those earlier stellar results”

There seems to be conflicting information - here the clinic appear (in my opinion) to accept responsibility, but I certainly didn’t feel that way when I raised my concerns. I am interested to know what “measures” were put in place by the clinic.

Just in response to @Edsarn above post, it was Dr Michalis I had gone to for a repair. Im almost 10 weeks in, starting to see some growth after my shed, and hairline taking shape, but still early days. For a similar amount of grafts, I paid way less with my flight included. I’m still just holding out until I start to see proper growth, but the differences of both experiences were massively different. Hope you can get it sorted soon bud.
 

Attachments

  • IMG_4340.jpeg
    IMG_4340.jpeg
    115.8 KB · Views: 82
B

Bobbybeans

member
This is from Baldingman’s thread where the clinic acknowledge a period where they had “not got some of the highest standard of results that we know we are capable of and sometimes we have fallen short of the mark in terms of managing patient expectations” Sommiya goes on to say “however we have put measures in place to ensure that in 2022 we can demonstrate those earlier stellar results”

There seems to be conflicting information - here the clinic appear (in my opinion) to accept responsibility, but I certainly didn’t feel that way when I raised my concerns. I am interested to know what “measures” were put in place by the clinic.

Just in response to @Edsarn above post, it was Dr Michalis I had gone to for a repair. Im almost 10 weeks in, starting to see some growth after my shed, and hairline taking shape, but still early days. For a similar amount of grafts, I paid way less with my flight included. I’m still just holding out until I start to see proper growth, but the differences of both experiences were massively different. Hope you can get it sorted soon bud.
This is from Baldingman’s thread where the clinic acknowledge a period where they had “not got some of the highest standard of results that we know we are capable of and sometimes we have fallen short of the mark in terms of managing patient expectations” Sommiya goes on to say “however we have put measures in place to ensure that in 2022 we can demonstrate those earlier stellar results”

There seems to be conflicting information - here the clinic appear (in my opinion) to accept responsibility, but I certainly didn’t feel that way when I raised my concerns. I am interested to know what “measures” were put in place by the clinic.

Just in response to @Edsarn above post, it was Dr Michalis I had gone to for a repair. Im almost 10 weeks in, starting to see some growth after my shed, and hairline taking shape, but still early days. For a similar amount of grafts, I paid way less with my flight included. I’m still just holding out until I start to see proper growth, but the differences of both experiences were massively different. Hope you can get it sorted soon bud.
Does this not open up the clinic for some form of compensation claim for the clients who have suffered as a consequence?
 
R

razer450

member
Does this not open up the clinic for some form of compensation claim for the clients who have suffered as a consequence?
Im hoping so. They done me properly dirty and just swept it under the rug and Im out by a couple of grand with nothing to show for it. They’re getting away with robbery here
 
A

ADVICENEEDED01

member
Hi all

I've taken a long time away from anything online. But a few years back I had 2,000 grafts or so done at the Hair Dr with very poor yield. Disappointingly 75% of those are gone never to return. I was in a bad place and since then I've had 1,300 done by another clinic in the UK and had good results. I am not going to post pictures, purely because I've had enough I just want to be happy and move on however this weekend I did notice a few more comment and I'm now thinking ok. Enough is enough.

Does anyone know if the clinic is still situated in the same place in Leeds?
I intend to go personally to challenge them face to face.

Is there some kind of regulator who can assess their processes and get accurate information on their results? What worries me most is that they still seem to be active... how can this be after so many bad results. I assume they're still doing procedures?

Has anyone grouped together to go after them for negligence?


I've had a more simple aftercare process yield good results in my repair since and it infuriates me that I lost so many grafts more than the money. However I would be very interested in going after them for money back. Has anyone started to go after them officially?

Best regards,
ADVICENEEDED
 
R

razer450

member
Hi all

I've taken a long time away from anything online. But a few years back I had 2,000 grafts or so done at the Hair Dr with very poor yield. Disappointingly 75% of those are gone never to return. I was in a bad place and since then I've had 1,300 done by another clinic in the UK and had good results. I am not going to post pictures, purely because I've had enough I just want to be happy and move on however this weekend I did notice a few more comment and I'm now thinking ok. Enough is enough.

Does anyone know if the clinic is still situated in the same place in Leeds?
I intend to go personally to challenge them face to face.

Is there some kind of regulator who can assess their processes and get accurate information on their results? What worries me most is that they still seem to be active... how can this be after so many bad results. I assume they're still doing procedures?

Has anyone grouped together to go after them for negligence?


I've had a more simple aftercare process yield good results in my repair since and it infuriates me that I lost so many grafts more than the money. However I would be very interested in going after them for money back. Has anyone started to go after them officially?

Best regards,
ADVICENEEDED
Hi pal,
The place is still situated in the same place. I’d love to go after them but what can we even do about it? Genuinely dont know how we could get compensated for it. I battled them and the finance company for months for the terrible job they did on me and I just got swept under the carpet and they just blamed me for the failure of it. Them and the finance company dont care whatsoever if it fails. Both jokers honestly.
 
4

41M

member
I would second what @ADVICENEEDED01 has said above. The clinics response to me when requesting my patient information to understand what was suggested by the clinic for repair and also what change would be made to get a different outcome was met extremely rudely.

I have also been for a repair to a non existent result from hairdr. This experience and especially the experience of the techs and extraction method by the doctor were world's apart.

Similarly, I am at 6 weeks post surgery so holding back on more comments until further down the line.
 
K

KesslerWolf

member
Hi all

I've taken a long time away from anything online. But a few years back I had 2,000 grafts or so done at the Hair Dr with very poor yield. Disappointingly 75% of those are gone never to return. I was in a bad place and since then I've had 1,300 done by another clinic in the UK and had good results. I am not going to post pictures, purely because I've had enough I just want to be happy and move on however this weekend I did notice a few more comment and I'm now thinking ok. Enough is enough.

Does anyone know if the clinic is still situated in the same place in Leeds?
I intend to go personally to challenge them face to face.

Is there some kind of regulator who can assess their processes and get accurate information on their results? What worries me most is that they still seem to be active... how can this be after so many bad results. I assume they're still doing procedures?

Has anyone grouped together to go after them for negligence?


I've had a more simple aftercare process yield good results in my repair since and it infuriates me that I lost so many grafts more than the money. However I would be very interested in going after them for money back. Has anyone started to go after them officially?

Best regards,
ADVICENEEDED

They now operate from Leeds Private Hospital, which Dr Arshad has set up with a few other surgeons. They offer lots of cosmetic procedures now. The reason for my lack of density was apparently that my hair grows outwards at the sides, like oriental hair. I visited a world-renowned surgeon in Belgium for a repair consultation, whose response to that was that Asian people have successful transplants all of the time. I allegedly had 3000 grafts (including the obligatory extra 500 on the day), although I have never received at graft breakdown and got bored of asking for one. I was offered a 500 graft free top up by The Hair Dr, which the Belgian surgeon said wouldn’t really make much difference and 2000 grafts were needed just for the front at a cost of around £14,000! Which other UK clinic did your repair mate?
 
4

41M

member
I would suggest as the least we can do, we start by posting honest reviews on here, Google and trustpilot to save others from the same potential result. The language has to be careful not to cross legal thresholds though.
I did this but I found all of a sudden that a deluge of positive reviews, strangely appeared online on the same sites.
The only regulator is the CQC but their scope of work is limited to hygiene, record keeping, training etc not cosmetic results.
It may be worth exploring the legal route but that would have to be funded as a club.
 
A

ADVICENEEDED01

member
They now operate from Leeds Private Hospital, which Dr Arshad has set up with a few other surgeons. They offer lots of cosmetic procedures now. The reason for my lack of density was apparently that my hair grows outwards at the sides, like oriental hair. I visited a world-renowned surgeon in Belgium for a repair consultation, whose response to that was that Asian people have successful transplants all of the time. I allegedly had 3000 grafts (including the obligatory extra 500 on the day), although I have never received at graft breakdown and got bored of asking for one. I was offered a 500 graft free top up by The Hair Dr, which the Belgian surgeon said wouldn’t really make much difference and 2000 grafts were needed just for the front at a cost of around £14,000! Which other UK clinic did your repair mate?
I went to Farjo clinic and it was far more professional.

I wouldn't bother with a top up by Hair Dr and being honest stop accepting excuses from the clinic. I was given many such as dandruff that they overhyped as a yeast infection.

I was in a bad place knowing if it was worth losing more at the back but I'm glad I've done it. In all honesty though it's hard to forget the <2,000 that have been lost. I went for it but then I'll probably never be as full as I should've been.

Now I'm happy with this repair, trying to forget the past and if I can go after them as a group then I'm open to it
 
B

Bobbins

member
I went to Farjo clinic and it was far more professional.

I wouldn't bother with a top up by Hair Dr and being honest stop accepting excuses from the clinic. I was given many such as dandruff that they overhyped as a yeast infection.

I was in a bad place knowing if it was worth losing more at the back but I'm glad I've done it. In all honesty though it's hard to forget the <2,000 that have been lost. I went for it but then I'll probably never be as full as I should've been.

Now I'm happy with this repair, trying to forget the past and if I can go after them as a group then I'm open to it
With all cosmetic procedures I'd always thought the contract that you're asked to sign prevents any kind of legal route for a 'bad' outcome? That's not to say that every surgery isn't bound by any applicable legislation in the country in which they operate.
 
K

KesslerWolf

member
With all cosmetic procedures I'd always thought the contract that you're asked to sign prevents any kind of legal route for a 'bad' outcome? That's not to say that every surgery isn't bound by any applicable legislation in the country in which they operate.
I suppose that’s fair enough if it’s an isolated incident, but to get constant lack of density, and the clinic basically admitting there was a problem, then that should be a different story.
 
B

Bobbins

member
I suppose that’s fair enough if it’s an isolated incident, but to get constant lack of density, and the clinic basically admitting there was a problem, then that should be a different story.
I'm not sure that'll be the case from a legal perspective. However, IANAL.
 
Top