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KesslerWolf
member
Tried to find this on the other forum mate but can’t see it. Give us a clue as to where it is please?
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Kelvino1987
Valued member
Hi mate, from what I can see, I believe you responded to the moderators comment asking what had caused issues with poor growth and density. I’m not sure I can share screen shots from other forums as a policy, but I’ll send them to you in a private message.
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Kelvino1987
Valued member
This is one of the problems mate - it’s great they’ve worked with you to achieve the result you want, but it’s unfortunately not consistent with all patients. I understand they offered and implanted more grafts than necessary for your 2nd procedure, as you stated they wanted you to be 110% happy, and they were happy to do 1000 more. If you compare this to my case - they refused to do the crown free of charge, in which they stated they’re satisfied with the result (despite them saying I’d need around 1000 grafts on the crown/midscalp which isn’t a small number), as well as retract/change offers. Sommiya told me in a private message that my thread has caused significant damage to the clinics reputation and that I haven’t been a good advocate for them. To me it seems pretty clear that this is the reason they weren’t willing to do the crown and midscalp, and instead state they see it as satisfactory as well as say I’ll experience shock loss as a reason not to do it. If you review my thread, I’ve only been very balanced with what I feel has and hasn’t worked. I could have easily just been passive and disregarded what I feel has been poor. I knew discussing my experience could potentially result with offers being changed/retracted, but to uphold my own ethics, I had to be open and honest, not just for me but for other users of the forum too.
To my initial point, it seems nobody is aware of what was causing the problem with poor yield. Despite the clinic informing the moderator of the other forum as to what the problem was, I don’t believe we will find out. Whether anybodys result has been good or poor, surely it can be agreed as a general consensus that this lack of transparency and accountability is completely unethical. The peoples lives that had been effected is not justified. I’m beyond disappointed and regret my decision with putting my trust in them.
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Edsarn
Member
I’m so sorry to hear this @Kelvino1987, it’s really disappointing for you. I believe you’ve posted honestly and fairly. It’s not your thread that has caused significant damage to the reputation of the clinic, it’s the consistent sub-par results that are well below what they once were.
That’s my opinion anyway.
Have you got a plan of what to do next? I hope you can eventually obtain a result that you are happy with. Take care.
That’s my opinion anyway.
Have you got a plan of what to do next? I hope you can eventually obtain a result that you are happy with. Take care.
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Kelvino1987
Valued member
Cheers mate, I appreciate you’re impartiality on this as I know you had a decent result with them. And I completely agree - for them to shift blame on my thread is poor of them.
I’ve reached a stage now of cutting ties with the clinic and not wanting a 2nd procedure from them. At the moment I am looking for a surgeon who can repair the poor result I’ve had. I have had a consultation from a reputable surgeon who confirmed my donor being over harvested and transplant poor. I’ve not mentioned the surgeons name on here or to the clinic as I wouldn’t want them to face any conflict or backlash, it just wouldn’t be fair on them. Despite the clinic urging me to get a 2nd opinion, they don’t accept the assessment of the 2nd opinion, suggesting a competitor clinic would conclude I’ve had a poor result, purely on them being a competitor. It just isn’t true - the surgeon has been practicing for a significant period, is well experienced, and is highly regarded by patients and clinics alike. I’ll be getting further opinions and consultations before I do make a decision though.
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Edsarn
Member
Completely agree with you. My first two surgeries were with Dr Rudi De Reys in Belgium, and my third surgery was with Dr Raghu Reddy. He and his technicians were very complementary of the previous work I'd had done with Dr De Reys, and said they see a lot of very poor work, but the work I'd had done was excellent in terms of design, graft placement, and donor preservation.
I've had private messages from people in the same situation as you, who are about to have consultations with other surgeons. I am honestly gutted for you, and anyone that has a bad result with any doctor, because I can only imagine how bad it must feel. These forums help you and other patients share their views and to receive help and support from others.
I had a very good result from the Hair Dr and received excellent aftercare, but there clearly examples of posters on here with poor results.
The main thing @Kelvino1987 is you and your well-being. Hopefully you will eventually get your hair sorted and put this behind you. I completely support you in posting your thoughts and experiences. That is so important.
I've had private messages from people in the same situation as you, who are about to have consultations with other surgeons. I am honestly gutted for you, and anyone that has a bad result with any doctor, because I can only imagine how bad it must feel. These forums help you and other patients share their views and to receive help and support from others.
I had a very good result from the Hair Dr and received excellent aftercare, but there clearly examples of posters on here with poor results.
The main thing @Kelvino1987 is you and your well-being. Hopefully you will eventually get your hair sorted and put this behind you. I completely support you in posting your thoughts and experiences. That is so important.
Ive noticed when people aint happy especially in the hair industry the clinic seems to always talk 2 u like shit
There always happy and smiley when they take ur MONEY
Ive had first hand experience with this,
I get theres always problems but seems 2 be more often now
If u are not happy and spend that much money u should get fixed or at least try
There always happy and smiley when they take ur MONEY
Ive had first hand experience with this,
I get theres always problems but seems 2 be more often now
If u are not happy and spend that much money u should get fixed or at least try
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Kelvino1987
Valued member
Cheers man, I do really appreciate it and you sharing your concerns, and your own journey. I do think I’ll get there. Although I initially felt I’d done a lot of research, I do feel far more educated now, so I guess that is the silver lining. I will be updating my own thread at some stage so I’ll be sure to add info of any further consultations.
Chin up mate u will get there
Clinics out there,u need to think about your customer service when guys aint happy
Instead of fobbing us off with excuses
Its 2022 and most guys are clued up about hairloss surgery now, also techiques are loads better now
Like i said problems happen, i get that
But dont fob us off, its a massive issue when things go wrong for us or dont work out,
Clinics out there,u need to think about your customer service when guys aint happy
Instead of fobbing us off with excuses
Its 2022 and most guys are clued up about hairloss surgery now, also techiques are loads better now
Like i said problems happen, i get that
But dont fob us off, its a massive issue when things go wrong for us or dont work out,
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Edsarn
Member
You mentioned that you donor was over harvested following your consultation with another surgeon. How many grafts did he/she say you have left?
Do you have any beard grafts you can use? I think I’m going to have one more surgery using beard grafts in my crown
Do you have any beard grafts you can use? I think I’m going to have one more surgery using beard grafts in my crown
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Kelvino1987
Valued member
They haven’t said how many grafts I had left. They’d only mentioned that the grafts have been harvested too close together, which has created some patches. They said it’s not the worst they’ve seen but were clear with me that it’s over harvested and that the clinic should have spread them further apart.
I have asked the Hair Dr on several occasions about grafts I have left, during my after care period and also recently when I requested my health records from them. Unfortunately they’ve not confirmed this information to me.
I do think I’ve got enough grafts to at least correct the hair line and hopefully can use beard hair if a new surgeon assesses it being adequate.
Where are you thinking of getting yours done mate? Your result does look really good on the pictures on your thread.
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Edsarn
Member
I’ve got a patch at the bottom of my donor. I knew this was a risk given the number of grafts. If I wear my h hair a little longer, you can’t see it. I’m not bothered about that. Rather have more hair on the top of my head!!
I’m not on any meds, due to sides, so I would like 1000-1500 beard grafts to strengthen the crown. It’s ok, but in bright light you can my crown.
I think I will be going with Dr Bonnaros in Glasgow. Really like his ethos, as he performs all aspects of the surgery and only operates on one person per day. Personally, I would not have surgery with a doctor performing multiple surgeries a day. I had quite a few email conversations with him. I nearly booked this summer, but couldn’t make the dates he had free. He seems like a great guy and very ethical. His work looks very neat.
I’ve got two young children, so travelling abroad is not an option for me these days, as my wife would not let me go abroad for a HT!! If travel was not a problem, I’d also consider Dr Bisinga. I think his work and repair work is outstanding.
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DucatiP
member
A mate had his done there some years ago says a girl Assistant did it not the doctor. I didn’t go there because what am I paying for if a doctor can’t even do it himself I mean come on. If I wanted a assistant I would go to Turkey. Maybe that’s why you have bad results tho Im sorry to hear it. That said my friends one ended up ok but sue it could have been better
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Baldingman23
Valued member
Dr Arshad did both extractions and incisions for my HT and I’m very happy with my result !!!
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Edsarn
Member
Dr Arshad did all of my incisions and some of my extractions. The other extractions were performed by a lady called Helen who was trained by Dr Cole and was very experienced. I was happy with that and got a very good result.
Tomuk85
member
He did the extractions and incisions for mine too
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Hemingway
member
I believe the results there were better when that as being done. Some really impressive results before 2021 which was what drew me to the clinic. Dr Arshad did my extractions and incisions and the results are pretty dreadful, similar to a lot of other guys over the last couple years.
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Kelvino1987
Valued member
This is one of problems - the surgeries are not consistent with each other. I was actually told in my consultation he would do the extractions but he only did the incisions. Miss sold what I was having done in fact.
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Edsarn
Member
Who did your extractions @Kelvino1987?
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Kelvino1987
Valued member
Hi mate @Edsarn, hope you’re well.
2 technicians did them. One of the techs was called Charlotte, who seemed more experienced than the other tech and she was really nice. I’ve got a gut feeling it was her that went to the care quality commission with concerns about the clinic. In one of my follow up visits, I asked where Charlotte was and a tech said she’d left the year before (before the CQC report was done), but when I’d asked Sommiya where Charlotte was, her presentation completely changed - she looked really uncomfortable and just said she was still working there.
The other tech who did my extractions and implantations didn’t seem to have a clue as to what they were doing. It felt like they’d rocked up on the day - there was no evidence of any working relationship or chemistry with Charlotte or Dr Arshad. The CQC report found the clinic had been using contractor techs and did not obtain any references from before they were employed. This is what I think the problem has been regarding the pattern of poor results.
