The Hair Dr. (Dewsbury/Leeds) - A Discussion

[Edsarn]

I did not know about that. Do you have a link to the CQC report?

Did Dr A not do any of your extractions at all? Was there more than one patient when you had your surgery?

I wonder how experienced the techs were? Might explain your results. To be honest, if that was me, I would have refused surgery.

During my second operation with Dr De Reys he was training another doctor who did one extraction on me, which was very painful. I said that I’ve paid and travelled for De Reys to do the surgery and did not want the other doctor doing any extractions. He was fine with that.

It’s difficult, because I know doctors need to train, but I paid good money and only wanted De Reys doing the work.

 

[Kelvino1987]

I did not know about that. Do you have a link to the CQC report?

Did Dr A not do any of your extractions at all? Was there more than one patient when you had your surgery?

I wonder how experienced the techs were? Might explain your results. To be honest, if that was me, I would have refused surgery.

During my second operation with Dr De Reys he was training another doctor who did one extraction on me, which was very painful. I said that I’ve paid and travelled for De Reys to do the surgery and did not want the other doctor doing any extractions. He was fine with that.

It’s difficult, because I know doctors need to train, but I paid good money and only wanted De Reys doing the work.

Hi mate I’ve copied the linked and messaged this to you - the site doesn’t allow links to be posted.

No he didn’t do any of the extractions. They were all done by the technicians it was difficult to refuse surgery as by that point, all of the incisions were done and I just kept quiet about it after he left the room, just reassuring myself it will be fine.

It did feel as though the incisions were being done relatively quick too, all 2300 in one go. I’ve heard that there’s a possibility this is poor practice and the incisions should be broken down into sections rather than all done in one go? Im actually not sure but it just felt It was being done without care. I know techs are needed to help facilitate a procedure and will be involved to support the surgeon, but I was sold that Dr Arshsd would have more involvement, including the extractions and/or implantation of grafts.

Tech experience is one of the hypothesis’s of the pattern of poor results. I know an experienced tech left named Helen, and we know that the clinic were using contractors. One of my techs seemed like a Rabbit in headlights. I even questioned Dr Arshad and Sommiya, was that particular tech a trainee, they said she wasn’t.

Sounds like you did the right thing mate, and in hindsight, I wish I would have challenged them on the day of surgery and asked for what I was offered.

 

[Edsarn]

Thanks @Kelvino1987 - I have just read it. It makes you wonder what previous education, qualifications, and training the technicians had before performing your HT. Were they nurses or had some kind of experience working with human tissue and what is their education background?

Given that some technicians were working without references being provided by previous employees (CQC report) some of the technicians could have lied or exaggerated their experiences. I was very confident in Dr Arshad going into my surgery knowing his surgical background as a consultant surgeon in the NHS and his years of extensive training and how involved he would be in my surgery, along with Helen too.

I had my first HT back in 2012 and posted my results on another forum and one thing I have noticed over the years is that SOME (not all) clinics build an excellent reputation and then expand by using more technicians and results suffer.

It begs the question as to whether technicians should ever be extracting grafts or at least shouldn't there be minimum training standards. I certainly would never allow a technician to practice on me, given how easy it is to transect grafts given how fragile they are and the limited donor supply we have. I guess that is is debate for elsewhere though.

 

[DucatiP]

Hi mate @Edsarn, hope you’re well.

2 technicians did them. One of the techs was called Charlotte, who seemed more experienced than the other tech and she was really nice. I’ve got a gut feeling it was her that went to the care quality commission with concerns about the clinic. In one of my follow up visits, I asked where Charlotte was and a tech said she’d left the year before (before the CQC report was done), but when I’d asked Sommiya where Charlotte was, her presentation completely changed - she looked really uncomfortable and just said she was still working there.

The other tech who did my extractions and implantations didn’t seem to have a clue as to what they were doing. It felt like they’d rocked up on the day - there was no evidence of any working relationship or chemistry with Charlotte or Dr Arshad. The CQC report found the clinic had been using contractor techs and did not obtain any references from before they were employed. This is what I think the problem has been regarding the pattern of poor results.

Hi, this is scary stuff to read did you know it’s against the gmc guidelines for the doctors not to do the surgery themselves. Should report what happened to you through gmc cqc or the British Association they have stiff on their websites link etc to report it you might be owed money. I can only hope your outcome was good I’m finding it hard to source a Clinic to be trusted at the moment they say one thing but then expatients report another

 

[Bobbins]

Hi, this is scary stuff to read did you know it’s against the gmc guidelines for the doctors not to do the surgery themselves. Should report what happened to you through gmc cqc or the British Association they have stiff on their websites link etc to report it you might be owed money. I can only hope your outcome was good I’m finding it hard to source a Clinic to be trusted at the moment they say one thing but then expatients report another

I had at least one and usually two surgeons working on me at the same time at the same surgery. That ranged from extractions (all doctor), incisions (doctor) and implantation (4 techs and a doctor).

 

[KesslerWolf]

Hi @Kelvino1987 would you be able to pm me a copy of CQC report too please? I’d be interested to read it.

 

[Bobbins]

Hi @Kelvino1987 would you be able to pm me a copy of CQC report too please? I’d be interested to read it.

Alternatively you could look at the CQC website which makes every report they write publicly accessible.

 

[Speoj]

Alternatively you could look at the CQC website which makes every report they write publicly accessible.

I had no idea about the CQC report, and what you were saying @Edsarn makes sense.

I had a look on the CQC website but couldn't find the report, was anyone able to find it through site?

 

[DucatiP]

What’s concerning is you’re not a copper and are instead on here trying to question one of the good guys in the industry. For context:


- I had a initial procedure in Aug 2020 which I documented on another forum, the results of this were amazing but I wanted some adjustment to my hairline.


- I spoke to Dr Arshad and he explained the hairline could be lowered and adjusted

- I had a second procedure 11 weeks ago and this has gone really well so far

- I have not posted on this forum before but have been lurking on forums for years and felt it would be worth reviewing how supportive the clinic has been for my journey


- just because it’s your my post on the forum does not mean it is not genuine

- who are you the gestapo?

This is me at 11.5 weeks, no finasteride or medication either.

I wouldn’t come on here and defend Dr Arshad if I didn’t rate him but I think it’s really unfair how much you’re scrutinising an honest man’s craft.

It’s good to hear you’ve had such a positive experience there and feel so strongly. Can I ask who did your FUE extraction harvest (the surgery)? Was it Dr Arshad or one of his technical assistants? I had a friend go there in 2021 who said it was a young Iranian girl who did his FUE surgery. I’m curious about that part especially since the clinic itself looks quite clean and presentable and no problems with Dr Arshad accolades.

 

[Bobbins]

It’s good to hear you’ve had such a positive experience there and feel so strongly. Can I ask who did your FUE extraction harvest (the surgery)? Was it Dr Arshad or one of his technical assistants? I had a friend go there in 2021 who said it was a young Iranian girl who did his FUE surgery. I’m curious about that part especially since the clinic itself looks quite clean and presentable and no problems with Dr Arshad accolades.

They've moved location since 2021 (though it's even more presentable now and still very clean).

Dr Hamza and Dr Arshad performed my extractions. All the staff are listed on their web site. Perhaps your friend could identify the person who performed their extractions from there?

When I had a consultation at the end of 2021 I asked who would be performing which parts of the surgery and they were very clear techs were not / would not perform extractions, just implantation. I was happy with that and while Dr Hamza did some of the implantation I was happy 4 techs also did the work to speed up the process and minimise time out of the body.

 

[razer450]

I want to make this thread a discussion for people who have undergone their procedure with The Hair Dr.

Their clinic is held together by fantastic care by Sommiya, and no one can fault Adam or any of their techs for the care they provide. Dr. Arshad and his team certainly do not come across as being careless nor reckless in their procedures whatsoever, however, out of many who have posted on this forum I have not seen anyone have a transplant with The Hair Dr. in late 2020 or 2021 being completely happy with their hair density following the procedure. This is not to say everyone or anyone had realistic expectations.

Many of us read through countless hopeful stories with pictures on this forum, with many a good result from this clinic and set our ambitions high. I'm sure a lot of us were willing to travel abroad and pay a higher price for procedures with particular doctors, but this clinic really seemed like the one based on the 2019 and 2020 results posted on this forum.

I'd like to start an honest conversation among those who have entrusted Dr. Arshad with their procedure.

Is anyone entirely happy with their result from this clinic? I would love to hear from you.

Does anyone feel that their graft survival rate has been disappointing, or they had significantly more ambitious hopes for their final density? Please share your story.

Has anyone been offered a "top-up" to fulfil a denser appearance in a particular area or overall? Did it work out well?

I, personally, don't want to bitch or moan about this clinic, their procedures or mine in particular. Many people are unhappy with their result from many clinics and I have never seen anyone say this clinic messed up their donor area, provided bad care or swindled them in any way. Individual threads on this forum point to a slight disappointment in the outcomes from Hair Dr. procedures overall and I would like to ascertain if there is a consensus on this slight disappointment.

I will share my own story and thoughts below.

I'm another person who's had a HT here at the hair dr and completely unhappy with the end result. been over a year now and I might as well just transferred money over and not got the procedure done.. Seeing how many people in here having same issue as me with a ver poor result is worrying or being told on the day you need way more grafts than told during consultation. I regret massively getting it done here to be honest. worst thing I ever done. they've got all the money but I'm still left with something I never received and they seem to be getting away with it very often.

 

[KesslerWolf]

I'm another person who's had a HT here at the hair dr and completely unhappy with the end result. been over a year now and I might as well just transferred money over and not got the procedure done.. Seeing how many people in here having same issue as me with a ver poor result is worrying or being told on the day you need way more grafts than told during consultation. I regret massively getting it done here to be honest. worst thing I ever done. they've got all the money but I'm still left with something I never received and they seem to be getting away with it very often.

Do you have any photos mate?

 

[razer450]

Yes I do. I had an extremely good and dense donor area. This is what it looks like now 15 months on. Shambles tbh but they’ve got money in their pockets and I’m still wondering what else I can do to clean up their mess

 

[Edsarn]

I’m really sorry to see this @razer450, and it seems to be a recurring theme, despite all the glowing reviews on Google.

Did Dr Arshad offer any explanation for the poor yield?

Are you considering having a repair? If so, I think it’s important to get appointments with a few doctors.

 

[razer450]

On trustpilot theres a few reviews who have had similar situation to me and its either 5 star or 1 star which is like near 20% of the reviews. I wouldnt get it done again to be honest as it was an extremely embarrassing time doing this just the once, where I have to go house to house with my job and the looks, comments and other stuff just felt degrading so I cant bring myself to do it again. I havent heard anything off dr arshad since the day I saw him last year mate. Feel so robbed

 

[41M]

I'm another person who's had a HT here at the hair dr and completely unhappy with the end result. been over a year now and I might as well just transferred money over and not got the procedure done.. Seeing how many people in here having same issue as me with a ver poor result is worrying or being told on the day you need way more grafts than told during consultation. I regret massively getting it done here to be honest. worst thing I ever done. they've got all the money but I'm still left with something I never received and they seem to be getting away with it very often.

Hi mate

I am in same position but just as bad as the grafts I'll never recover is the way they have treated me. How was their conduct with you? To me they have said literally, 'its not our problem your hair failed'.

On trustpilot theres a few reviews who have had similar situation to me and its either 5 star or 1 star which is like near 20% of the reviews. I wouldnt get it done again to be honest as it was an extremely embarrassing time doing this just the once, where I have to go house to house with my job and the looks, comments and other stuff just felt degrading so I cant bring myself to do it again. I havent heard anything off dr arshad since the day I saw him last year mate. Feel so robbed

I'm going all out for one more and then it is what it is. I've had consultations that suggest I have 2k donors left and rest can be beard.
Some docs have suggested either the graft incisions were not deep enough or when punching the donor, the hairs were transected when extracting.

Would be interesting to know but when I had my 18 month consultation the doctor blamed topical minoxidil and fin, also derma rolling, and eventually my hair type and nature.

 

[razer450]

Hi mate

I am in same position but just as bad as the grafts I'll never recover is the way they have treated me. How was their conduct with you? To me they have said literally, 'its not our problem your hair failed'.

I'm going all out for one more and then it is what it is. I've had consultations that suggest I have 2k donors left and rest can be beard.
Some docs have suggested either the graft incisions were not deep enough or when punching the donor, the hairs were transected when extracting.

Would be interesting to know but when I had my 18 month consultation the doctor blamed topical minoxidil and fin, also derma rolling, and eventually my hair type and nature.

Pretty much the same as you then it seems. I was pretty much told the same that they could do no wrong and its my own fault even after sticking to absolutely everything they told me to do and on top of that I was 100% on top of all my after care with the creams and the meds and didnt graze even one graft off my head while sleeping. To be honest mate if you’re gonna do it again just go top quality place in turkey they seem to know what they’re doing. Its simply not good enough for anyone to pay that much money just to get ‘oh well not our problem’ attitude towards it

 

[Edsarn]

I find it shocking that a medical professional is blaming patients for the work he has conducted, and able to continue getting away with it. There has to be a duty of care and accountability from the clinic. Surely, if this was happening in the NHS, there would be a review, but it seems within private medicine, doctors can get away with this.

Also, is there clinical evidence that topical fin/minox would damage a hair transplant result? I've not seen it, and many clinics recommend it after a hair transplant

I just wonder if grafts are being transacted. When I had my hair transplant with the Hair Dr, their top technician (Helen) did the vast majority of extractions and Dr Arshad did all the implanting. I had a good result, which suggests it might be to do with grafts being transacted. She was there when they had their good results pre-2020.

 

[razer450]

I fully agree. If you don't do a proper job and having multiple patients coming out with the same issue with most hairs not coming through or gaps all over then to me at this point it seems like a clinic issue. If the odd patient came where it had failed or result was very bad just just once in a while then I would understand. Seems here that its happening often and I only found this forum because of a fella on trustpilot saying theres multiple people here in the same boat as me and they don't want to know. I hopped onto fin as soon as surgery was done as they advised me to do, so if they’re saying that’s a cause of a failed HT then why are the recommending it in the first place? Blame everything apart from the surgeon/doctor I guess as they obviously cant do wrong..

 

[razer450]

Hi all, I’ve been considering this clinic for a while but got a bit concerned after seeing that a large amount of people posting on here and another forum have needed a ‘top up’ due to density issues.

I don’t think I’ve seen any of the results post top-up just yet (apologies if I missed them!) If anyone out there can share their experiences it would be appreciated. I don’t necessarily mind having a ‘top up’ if it means that the final result is more or less perfect, but if poor yields have been occurring even after a second pass then that would be reason to avoid. Thanks in advance guys

Please please PLEASE dont get it done here. Worst mistake of my life and now my hair just looks silly and I have to fully put it downwards so no one sees the odd clumps of hair poking out of my scalp that separates from my natural hair. Honestly if you haven't done it yet I beg you take your business to a top quality place in Turkey and avoid The hair dr at all costs. Im one of multiple people who had their HT fail for no good reason. I will send you pictures of it if it meant stopping someone else making the same mistake as I did going here